Services

IT Support & Systems Administration

I'm Absalom Israel, an IT support engineer and systems administrator with 4+ years of combined hands-on experience. I've provided paid independent client support since March 2022, with a focus on practical fixes, clear documentation, and reliable systems.

Fixed-scope identity and remote-access engagements for small teams and independent operators, informed by enterprise support work and my own Linux and Docker infrastructure.

Enterprise operations Current support for HP's managed print environment at a Procter & Gamble site, including read-only fleet tooling.
Endpoint lifecycle Hands-on refresh, migration, mobile deployment, Zscaler troubleshooting, and MDM-coordinated device release.
Independent infrastructure Linux, Docker, DNS, TLS, reverse proxies, Authentik/OIDC, MFA, Mailcow, NetBird, storage, and monitoring.

Boston-based. US business-hours support.

Pricing

Authentik Starter

$1,995

Fixed price, one-time

A production Authentik install you can hand to your team on day one.

  • Single-node Authentik deployment on your infrastructure (cloud VM or on-prem)
  • Up to 5 applications integrated (OIDC, SAML, or proxy/forward-auth)
  • Enforced multi-factor authentication with recovery flow
  • Backups and admin runbook
  • 30 days of post-deploy support for config questions and break/fix
Book a $250 design call

90-Day Managed Support

$350 / month

Add-on to either deployment package

Keep the stack healthy after deployment without hiring a full-time admin.

  • Monthly health check across Authentik, Pangolin, and dependencies
  • Patch and version lifecycle management
  • MFA and access policy changes on request
  • Up to 2 support tickets per month, US business hours
  • Quarterly review and recommendations
Ask about managed support

Discovery Design Call

$250

Credited toward any package booked within 30 days

A focused 60-minute call to scope your environment, identify the right package, and produce a concrete deployment plan.

  • Review of your current identity, app, and access setup
  • Right-sized package recommendation
  • Written deployment plan delivered within 48 hours
Book a $250 design call

Managed Support is month-to-month and can be cancelled anytime after the initial 90 days.

Who this is for

  • SMBs with 5–50 employees priced out of Okta or JumpCloud, but who still need real SSO, MFA, and access control.
  • Prosumer and homelab operators who want their self-hosted stack deployed and documented to production standards instead of duct-taped together.
  • Small MSPs who need a hands-on systems administrator to deploy Authentik for a client and hand back a clear runbook.

If you’re a Fortune 500 buying seats by the thousand, I’m not your vendor — and that’s the point.